Why you need AI to help understand the Injury
Providing assistance to your clients during their time of need is a big responsibility. A thorough understanding of the accident and injuries is required to make appropriate claim decisions.
It is common to use Police and Emergency Room reports, but those are only part of the picture. Police reports include information about the accident, this is used to determine fault as opposed to establishing injury causation. Emergency Room reporting focuses on the patient's current presentation through subjective and objective assessments. These examinations are essential, but can be distorted by the accident the individual just experienced, leading to a mismatch between symptoms, what happened, and caused injuries.
Adding to the challenge is the frequency and timing of these reports, one or both of these sources of information may not be present. Talem AI's Occupant Appraisal is the missing piece for the first notice of loss process, it requires only a photo to provide impact severity, speed, and the likelihood of injuries.